Agentic AI for hotels

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NISKA + WhatsApp Business: designed guest messaging surfaces

NISKA is designed to connect Agentic Concierge and operational messaging to WhatsApp Business capabilities when the channel is enabled for a property. This page explains intended surfaces and governance—not an unverified claim that every property is live on WhatsApp today.

Designed surfaces

NISKA is designed to connect Agentic Concierge and operational messaging to WhatsApp Business when that channel is enabled for a property. Intended uses include guest questions, stay proposals that wait for confirmation, and staff handoff.

This is not a claim that every property is live on WhatsApp today. Enablement is a configuration.

Editorial note: connectivity and go-live claims are configuration-dependent. This library does not invent market-share rankings or universal ROI. Verify GST, DPDP, and tax treatment with qualified advisors for your properties.

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Field notes

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