What cloud usually wins
For most Indian independents and small groups, cloud PMS wins on channel sync, GST update cadence, and the owner seeing the book from somewhere else. You are not buying a server refresh.
On-premise still fits a hard connectivity or compliance constraint. Name that constraint. “Cloud sounds modern” is not a decision.
The cost that matters
Compare total cost: software, implementation, channel fees, and the staff time spent reconciling two systems. A cheap licence with a separate channel manager and a separate booking engine is not a cheap stack.
Editorial note: connectivity and go-live claims are configuration-dependent. This library does not invent market-share rankings or universal ROI. Verify GST, DPDP, and tax treatment with qualified advisors for your properties.